Technology Help
  • Parents, Students and Staff - please use the information below to request technology assistance. 

    Students should visit their school Computer Aide for assistance. If that is not possible, students may use their school Google Account to log on to the Student and Parent Help Desk System by clicking the Student Help Desk Button:

    Student Help Desk  

     

    Parents may send an email to parenttechsupport@bcsdny.org for assistance with parent accounts for Operoo, BCSD App, the eSchoolData Parent Portal or Parent Link (Mass Notification System). Please include your name and school(s) your children attend when sending an email for tech support. If you are sending an email to request assitance on behalf of your child, please also include your child's name and school ID number for the fastest response. For security purposes, please send the email from an email address already on file with the District. If you wish, parents may make an account for the online Help Desk by visiting this page - Create a Help Desk Account

     

     

    Staff should continue to use the employee Help Desk for assistance - Employee Help Desk.