Getting Started with ParentSquare
For training resources and information on activating your account, click here for English or here for Spanish. If you have any issues activating your account, please contact Jen Garry at jgarry.814@bcsdny.org.
You can download the app for free in the App Store or the Google Play Store.
Manage your notifications
You can choose how often you receive notifications for general announcements. Select Digest, Instant, or turn off notifications altogether (excluding emergency alerts and notices) for email, text, and app notifications. You can do this by clicking “My Account” and then “Notification Settings” (see how here in English and here in Spanish)
- Off: No notifications about posts will be sent to you. Emergency Alerts and Notices will still be sent. School Alerts will still be sent if turned on.
- Instant: You'll receive email, text and/or app notification every time a notice or message is sent.
- Digest: You'll receive a daily email, text, and/or app notification in the evening with all non-time-sensitive posts from that day.
Please note that no matter which notification option you choose, urgent notifications will override your settings and be sent immediately.
If you are registered and not receiving notifications, check your settings to ensure they are set up the way that works best for you. “School Alerts” should be toggled on, and if you’d like to receive information as it's sent, make sure “Instant” is selected for the method you prefer (email, text or app).
- For text messages, make sure your cell phone number is listed under “My Account.” If your home or work phone number is there instead, you will not receive text messages.
View all notifications from the last 12 weeks
Within the app, you can view notifications across each school you have students in by tapping the bell icon in the upper right.
Change your language settings
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On the website, click “My Account,” then “Language Settings.” Select your preferred language from the drop-down menu and click save. To change the application menus to Spanish, click “Español” in the top menu bar.
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In the app, start at the home screen. Click the triple bars in the upper right. Next, select “Account” then “Preferences” then “Language.” Select your preferred language and you will receive all messages in that language.
Search for previous messages
Use a keyword (ie “concert”) in the search bar on both the app and web page to find old messages.
Calendar
You can access the district calendar and the calendar of each school you have students enrolled in without having to subscribe or customize which calendars you’d like to view. This feature is automatic.
Quickly find contact information
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On the website: under “Explore” in the sidebar, click “Directory.”
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In the app: click “More” at the bottom of the home page and then click “School Directory.”